About Us
The Waterloo Region Story
We are a Canadian owned and operated company with a commitment to giving superior service with caring and compassion to the elders in our communities.
Our Business Philosophy
Our in-home care allows people to receive the assistance they need, while remaining independent in their homes. We provide compassionate care at home and personalized elder care services designed to help seniors and their families with important decisions through life’s transitions. We carefully match our caregivers to your specific homecare needs, and personally introduce you to each new caregiver.
Our Purpose
We recognize that among the elderly, persons with disabilities, and anyone else for that matter, there is a growing desirability, and increasing need to receive respectful and liberating self-directed care at home, wherever home is.
Our Vision
We envision a home care revolution, a future where private home care providers led by Premier Homecare Services cooperate seamlessly with not-for-profit and public organizations and professionals to provide premium, widely accessible, self-directed and liberating in-home care services of the highest standards across the social continuum.
Our Values
Accountability – We conduct ourselves in a manner consistent with the agreements we enter, the claims we make, and the general conduct expected of a professional. We will keep our promises.
Communication – We will take steps to ensure that all stakeholders are given means to have their voice heard and valued in decision-making processes. We will listen.
Community – While we aspire to become an industry-leading home care service provider, we will do so with a sense of humility, and an understanding that the communities and professional networks in which we operate, house the true agents of our success. We will get involved in our communities.
Integrity – We will act in an ethical, moral and responsible manner in all our interactions.
Safety – The safety of our clients and our employees is of paramount concern. We will task ourselves with implementing the appropriate systems and processes that will ensure a safe environment.
Our goal is to ensure that everyone who needs home care can affordably find a service that won’t let them down. If you are interested in caregiving services, you can find out about Our Caregivers that will provide you with the best service possible. If you have any questions or need advice, feel free to fill out the form or call us at 226-646-7810.