Our Team - Premier Homecare Services Waterloo Region

For seniors.
For independence.
For quality of life.

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About Us

Our Team

Why Premier Homecare Services Waterloo Region

Choosing a home care service that’s right for you or a loved one comes with challenges. With so many options, it can be difficult to find one that fits your needs and budget. Premier Homecare Services Waterloo Region is more than just a home care service provider. We’re focused on ensuring you’re able to live independently at home and still get the care you need. Our caregivers are bonded and insured to provide quality in-home care for clients with a multitude of needs, including more specialized services such as palliative and respite care.

The caregivers at Premier Homecare Services Waterloo Region are all carefully selected to ensure an unmatched level of service and knowledge. We only hire Personal Support Workers that graduated from recognized personal health care programs and possess up-to-date CPR and First Aid certificates. The recruitment process at Premier Homecare Services Waterloo Region is thorough, completing a background check of employment history, criminal record, a vulnerable sector screening and driving record abstract. We also encourage and support our caregivers with ongoing training so that their knowledge and skills are kept up to the industry standard.

Finding The Right Caregivers

Every client has different wants and needs. We do our best to customize care plans on an individual basis, right down to the caregiver that will be assisting you. We guarantee the best experience for you or your loved one. Our free in-home consultation not only determines what services work best for you but also which caregiver can best address your needs. The final decision is completely yours. If you aren’t completely satisfied with the caregiver we selected for you, we can match you with another. We want to ensure our clients the quality in-home care they need and deserve.

Meet Our Team

Jocelyn Medeiros

Client Care coordinator

Hello, my name is Jocelyn Medeiros. As a client care coordinator, I’m passionate and strive to go that extra mile for all of my clients. I have four years of experience in personal support work prior to coming to Premier Homeware.

Laura Woodham

Client Care coordinator

Hi, my name is Laura Woodham. I’m a new client care coordinator with Premier Homecare. I’m part of a team that makes sure our clients receive the best care possible. I have nine years in home care experience and I’m passionate about providing our clients with the high quality home care that they deserve.

Call us at 519-884-1181 or Contact Us today to set up a free in-home consultation. Learn how Premier Homecare Services Waterloo Region can help you live independently at home.


On behalf of my parents and family, thank you very much for the excellent and caring home care that Premier Homecare Services has provided for the last several years. Your staff's diligence, courteousness and dependability has enhanced the quality of life and facilitated my parent's desire to remain independent. Your sensitivity, approachability and professionalism are assets to your community and I would readily recommend your service to our friends.

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Thank you for the care and consideration you took arranging for a companion for Oma during our son's wedding. From our initial interview, we were confident in your ability to meet our needs and Oma's need for this special day. You assured us that you were attuned to the needs and challenges of the elderly. Your visits with Oma gave her the confidence in the plans we had made. Bonnie was pleasant company for us all during that special day and respectfully attentive to Oma's needs.

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I wanted to extend a thank you for your hard work last week in scheduling the on-camera interview with me for Spoke TV. I had a wonderful time getting know you, Lisa and Michelle, and I thank you for your heartfelt and sincere input to the work I am currently doing. In the coming days our episode will air on spoketv.ca, where you can see the piece. ...

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I wanted to take a moment to follow up with you regarding my clients who I referred you to on June 28th.

Mom was in respite care and wanted to return home so in speaking with them, I recommended Premier Homecare Services as an option to provide the additional support she would need. The family met with you and after a wonderful meeting, services began on July 10th.

I just followed up with this family and they couldn’t be happier....

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